In Observance of U.S. holiday, President's Day, Agilent Cross Lab/ iLab Operations Software will be closed during U.S. hours on Monday February 19th, 2018. EU and APAC support coverage will remain open during this time. We will resume U.S. support hours on Tuesday February 20th, 2018. For urgent matters, please add "Urgent" to the ticket subject and we will prioritize those requests first.

To submit a support ticket click on the HELP link below to access the support portal, then click "Submit a Ticket". If you are unable to access the portal, please email with details describing your issue. 



Overview of Services

The Microscopy CORE offers access to high-end instrumentation for light and electron microscopy and to computer workstations for image processing, image deconvolution, and image analysis. CORE staff scientists provide expertise, hands on training, and free consultation services in support of studies using fixed and living preparations.  


If you are a new user please fill out the New User Form (see link below). 


Getting Started

  • Sign up for a new account using the link in the upper right hand corned, or click here.


  • Login with your Mount Sinai username and password.



Location and hours of operation

Hours Location

Hours Open:
24 hour/day, 7 days/week

Hours Staffed
Monday - Friday 9am-5pm


Annenberg Building, Room 18-250
1468 Madison Avenue
New York, NY 10029


satellite:  Hess Building, 6th floor


Links and Resources

  1. Icahn School of Medicine at Mount Sinai 
  2. New User Form


Name Role Phone Email Location
Deanna Benson
Hess 9-114
Nikos Tzavaras
Annenberg 18-250
William Janssen
Senior Scientist
Hess 10-115
Javier Bravo-Cordero
Assistant Professor
Annenberg 24-34
Allison Sowa
Senior Associate Researcher
Hess 10-115
Sijie Hao
Associate Scientist
Annenberg 18-250
Esperanza Agullo Pascual
Senior Scientist
Annenberg 18-250


Name Description


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